Backdrop City accepts payment via PayPal,
debit/credit card, and Western Union. C.O.D is not offered.
*(You do not need a PayPal Account to complete your
Telephone orders will only be accepted
after 11:00 a.m. Central Standard Time.
For debit/credit card payments via
telephone, please contact us at 501-416-2583 or via email at
email@example.com. Please include the
item title and description, shipping address and contact
Backdrop City offers secure receipt of
customer information with respect to credit card
information, names, addresses, emails and any other
information provided by customers by using the industry’s
most secure data encryption technologies and physically
secure servers that aren’t connected directly to the
Add item(s) to cart.
Select “Ship outside U.S.” option and select designated
Check out of Shopping
Method of Payment page:
Either log into your PayPal account or select “Don’t have a
PayPal Account” option.
Enter credit/debit card
Review the information
entered and submit.
Information if selecting shipping options other than UPS
Ground Shipping (free).
Select “Pay Now” button
*Our primary carrier is United Parcel Service
“Business day” means Monday
through Friday except the following holidays: New Year’s Day,
Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day
after Thanksgiving Day, Christmas Day (December 25), and New
“Consignee” means the party or person to whom the
shipment is to be delivered.
“Delivery” for UPS shipments shall be deemed
to include, but not be limited to:
Delivery to consignee or their
UPS does not limit Delivery of a shipment
to the person specified as the receiver in the UPS Shipping
System. Unless the shipper uses Delivery Confirmation
Service requiring a signature, UPS reserves the right, in
its sole discretion, to make a Delivery without obtaining a
signature (Signature Confirmation Service for USPS). *
Delivery to the address or location
specified in the UPS Shipping System.
Delivery to any person present at the
address or location specified in the UPS Shipping System.
If UPS is unable to deliver a shipment, a
notice will be left at the consignee’s address stating that
delivery has been attempted. Thereafter, a second and, if
necessary, a third attempt to deliver the shipment will be
made without additional charge.
In the event of Loss or
Damage to Property during transportation, a claim shall be
filed with the shipping carrier.
If there is damage to a
shipment, the original packaging materials must be made
available to the shipper for inspection.
All claims will be issued
a date by Backdrop City upon receipt, and settled within 30
guarantees do not apply to: shipments that are delayed due
to causes beyond the shipping carrier’s control including,
but not limited to; the unavailability or refusal of a
person to accept delivery of the shipment, acts of God,
natural disasters, war risks, acts of terrorism, acts of
public authorities acting with actual or apparent authority,
acts or omissions of customs or similar authorities,
authority of law, insufficient information provided by a
customer, the application of security regulations imposed by
the government, or otherwise applicable to the shipment,
riots, strikes or other labor disputes, civil unrest,
disruptions in national or local air or ground
transportation networks, disruption or failure of
communication and information systems, and adverse weather
All orders placed before 12 noon Central
Standard Time will ship the same business day. At times,
this may not be possible. Orders placed after 12 noon will
ship the next business day.
We offer free UPS Ground shipping to all
48 contiguous United States. Customers may upgrade shipping
at their expense. We offer USPS shipping to all 48
contiguous United States upon customer request.
Shipping dates are
Packages cannot be
rerouted once shipped due to UPS and USPS policy, for
customer security and logistical reasons.
We can only use your
shipping address supplied to us by PayPal, or your credit
card billing address as the delivery address.
Please allow up to 1-2
business days after payment is received for your order to be
processed before shipping.
charges do NOT include country specific custom taxes,
duties, or tariffs associated with the delivery of your
package. These fees must be paid by the customer directly to
the delivery carrier at the time of delivery.
We will use USPS priority
mail to ship to Alaska, Hawaii, or Puerto Rico, extra
shipping charges to these destinations do apply. We use USPS
priority mail to ship to Military APO/FPO addresses, or P.O.
Boxes, extra shipping charges may apply.
For more details or
special shipping requirements, please call Customer Service
at (501) 416-2583 or email
Customer Service is available from 9:00 am to 5:00 pm CST,
Monday - Friday. Weekend shipping is not available.
Approximate shipping transit times for UPS
shipments are shown on the UPS map below.